About

Converting technical jargon to easy-speak is my passion – both inside and outside of work.

I am a tech-curious person with a keen interest in cloud-based technology.

As the technical communicator of ITC’s online SaaS products for 10+ years, I solely manage content for products used by 5000+ clients across the US.

I enjoy deep-diving into the nitty-gritty of products, testing out the core functionalities, and explaining the modules in a clear, reader-friendly language.

I have 10+ years of experience in technical writing and structured authoring for online products focused on the education and social services domain.